You can contact our customer service here. During office hours (mo-fr 9.00-17.00 hrs CET) you can get in touch with our service team. Do you have a question or remark about one of our products? Then please visit our FAQ and WIKI pages before you fill out our contactform.
You can have complete confidence in shopping anonymously at BUY MAGIC MUSHROOMS. Your order is shipped in plain envelopes or boxes without any BUY MAGIC MUSHROOMS markings. Upon opening, all you see is a sealed substance, without any labels or marks. At checkout you can choose to have your order shipped with or without track & trace. In your shop account you will find your shipment code, this code will also be send to you by email. Even without tracking you will get proof of shipment by email and in your shop account. Make sure you check your spam folders before you contact us. It could be anything. No one can see that it is an order of grow kits from BUY MAGIC MUSHROOMS so let's order now!
We are able to ship to P.O. boxes and pick-up stations but please be aware that they might not accept larger orders.
Sorry to hear you haven’t received your order. We really want everyone to experience the best quality psilocybe truffles and magic mushroom grow kits! Remember that you can login to your shop account and check the tracking code there.
# International shipping in Europe usually takes 3 to 5 business days to arrive. We have experienced deliveries taking a little longer.
# International shipping outside Europe usually takes 10 to 15 business days to arrive. We have experienced deliveries taking a little longer.
How long the shipment takes depends on your location, custom processes and your local postal service. Let us know if your order has not arrived after three (Europe) or five (outside Europe) weeks.
Please send along your original shipping address for confirmation. If you entered a wrong address when ordering, BUY MAGIC MUSHROOMS does not take responsibility for the order not arriving.
All products on our website are legal in the Netherlands. If you order from abroad, please check what the law says in your country before you place an order. The responsibility for importing our products, to any country, lies entirely with the customer.
All products on our website are legal in the Netherlands. If you order from abroad, please check what the law says in your country before you place an order. The responsibility for importing our products, to any country, lies entirely with the customer. So yes we ship world wide.
BUY MAGIC MUSHROOMS accepts the following payment methods:
BITCOIN - our preferred method of payment as it is private and border-less. More info below.
DIRECT BANK TRANSFER - You will find our bank account details on your invoice, send to you by email.
CASH PAYMENT EURO OR USD - You will find our address details on your invoice, send to you by email. Only send Euro of USD, other currencies or coins are not accepted.
Paying with Bitcoin
Bitcoin is our preferred method of payment as it is private and border less. We have a secured BTC option during checkout with automatic processing. All you need is a digital wallet and Bitcoins which you can set up in 5 minutes. You can buy bitcoins with a credit card, Paypal, bank and other methods. Please use this guide for more information.
BITCOIN CAN ONLY BE USED BY CHOOSING THE BITCOIN OPTION AT CHECKOUT. Do not send payments to old wallet addresses or emails! At checkout you will find a QR code with your order total. Scan the QR code with you wallet and make the payment. It's easy as 1 2 3 !
The BTC checkout has a timeout, it is not possible to pay later, so you would need to make a new order and pay that if it has expired. Please do not take a screenshot of the QR code to pay later. The address shown is temporary. After the timeout, it will not be valid and your bitcoins might be gone.
NEVER SEND BITCOINS TO AN EMAIL ADDRESS. If you have not received a payment confirmation from BUY MAGIC MUSHROOMS within 24 hours (Monday – Thursday): Contact customer support and ask us to verify your payment.
We confirm orders manually Monday to Friday afternoon, so it’s normal for your status to not change over a weekend. Only order paid with bitcoin will be confirmed automatically by the order system. Please don’t be alarmed and always check the order status in your account for confirmation of receiving payment and shipping.
All of our correspondence is done through our customer service so if you don’t find any confirmation of shipping, let us know!
Luckily, truffles and magic mushroom grow kits are a legal product in the Netherlands. We would not sell our products if they were illegal.
The United Nations confirms that only mushrooms or other species containing psilocybin that are on the list of banned substances are illegal. Grow kits and magic truffles are not on this list and are therefore legal products.
Although truffles and mushroom grow kits are legal, there might be countries in which there are restrictions around possession and consumption of the kits. However, we can’t check every law of every specific country. By placing an order with us you indicate that you are informed of possible legal restrictions on the possession of the ordered goods in your own country.
All of our grow kits have simple, easy-to-follow instructions. Follow the guide and cultivate your own magic mushrooms or magic truffles like a pro!
View the online manual: Mushroom grow kit instructions manual.
Contamination is caused by impurity in the air or on your hands. It can happen when you touch your grow kit with your bare hands, but also by the air. Fungi are always around you. In the air, on the ground, on your body everywhere. To reduce the chance of contamination, you should clean your hands and keep the environment of your cultivation room clean.
Identifying contamination isn’t hard. Normally, the mycelium of your kit is white. Any other colour can be contamination. If your kit smells bad, it is surely contaminated.
However, there are exceptions:
Blue/Green: The mycelium on your kit has been bruised. This is not contamination, and your kit will grow without any issues.
Light yellow: Older kits can get a yellow glow. They are not contaminated but just stored for too long or not under the correct circumstances. You should start growing this kit right away because keeping the kit longer will cause lower yields.